To contact us you will need a Discord Client.
You can download it for free at www.discord.com
Alternatively, you can also use the Discord's Web Client.

📡 ACC Invite Link
http://accluster.net/discord or
https://discord.gg/3MHphbKT9Q

Please read before creating a Ticket
The Channels for Tickets are named #support-english and #support-german.
Note that we can only process ACC specific requests.

First make sure that your Question/Concern has not already been answered inside the Knowledgebase. Please write your Question in one Message (editable) as only one Message/Ticket per hour is allowed. As soon as an ACC Supporter or Admin has time for your request, a private thread will be created. When your request is complete, it will get deleted after a period of time.

ATTENTION: Don't share GPS data with your first request, this should be done in a private thread/conversation! You will always be contacted by @ACC Supporter or @ACC Admins. If you receive messages from other names regarding your request, ignore them.

What are the reasons for contacting the Support?

• Coverage of Offline Raider
• Violation of the General Rules
• General ACCluster related Issues
• Report about Cheaters/Hackers/Glitchers
• Someone is blocking Player Spawns at a World
• Someone is blocking resource-rich Areas/Spawns
• Stuck problems or Objects that cannot be selected

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